Shipping Policy

Thank you for shopping at GoodVibes Heaven. Below are the terms and conditions that make up our Shipping Policy.

Shipment Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, shipments may be delayed by a few days; however, our current median processing time is under 3 days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• United States: Most orders arrive within 7–12 business days after processing.
• International: Delivery times vary by destination. While many orders arrive sooner, please allow 2–4 weeks for international delivery, depending on your local customs and postal service.

Please note: you may receive your items earlier than the estimates above. We provide tracking for all orders so you can follow your order from our warehouse to your door.

Delivery Details

Depending on your country of delivery and local postal services, your order may be delivered directly to your doorstep or to a nearby pickup location. We strive to offer the most convenient option available, but this may vary according to the postal system in your area. You will be notified via email with tracking information once your order has shipped.

Where We Ship From

GoodVibes Heaven fulfills orders through a network of warehouses, including a U.S. facility in Hawthorne, California, to support faster processing and support for our U.S. customers, along with our international warehouse in Asia for global fulfillment. The warehouse used for your order depends on your location and item availability.

Our Guarantee

If you don't have a positive experience for any reason, we will do everything we can to make sure you are 100% satisfied with your purchase. We provide ticket and email support at support@goodvibesheaven.com.